Job Detail

Commercial Returns Coordinator

Job ID:
12 months 
Mon-Fri, 40 hours per week. 
Client Industry:
Date Added:
Start Date:
Highland, IL 62249  
Pay Rate:
Career Field:


Commercial Returns Coordinator
Highland, IL
12 months or longer
$17.00 per hour


  • Review, make changes then update and approve RMA requested for saleable materials that meet B-Line terms and conditions routing the material to the correct facility at the price the customer paid.
  • Reject material on RMA requests that do not meet our terms and conditions to maintain that only resalable material is returned. Noting that rejections codes are noted on the RMA for customer reference,
  • Consult the Product Line Managers (PLM) with issues or disputes to assure we have created the best solution for all parties.
  • Communicate with various internal departments and with the customer when issues arise.
  • Evaluate issues in a logical and timely manner.
  • Finalize all RMA requests with the RMA turnaround metric.
  • Analyze all documents received before processing a credit to the customer.
  • Retain all paperwork per company's Record Retention Policy.

Key Requirements:

  • Bachelor's Degree in Finance or Business
  • Proficient with Microsoft Office Suite, specifically Excel formulas including V-Lookups
  • 2 years of experience in customer facing role
  • Experience with SAP
  • Commercial returns experience
  • Customer service experience


We Pay Weekly


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Equal Opportunity Statement:

“APR Consulting, Inc. is an equal opportunity employer and will consider all applications for all positions equally without regard to race, sex, age, color, religion, national origin, veteran status or any disability as provided in the Americans with Disabilities Act. APR Consulting, Inc. participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.”

E-Verify Statement:

APR participates in the E-Verify Employment Eligibility Program.