Specialist - Order Management
APR Consulting, Inc. has been engaged to identify a Specialist - Order Management
Location: Tulsa, OK 74117
Position: Specialist - Order Management
Duration: 30 months or longer
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
Responsible for the fulfillment of Verizon Business (VZB) service orders. This includes VZB Order Management, (managing escalations, communications with customers, and troubleshooting issues) and assignment of work to offshore Order Entry (OE) personnel.
Candidate must have a minimum 5 years of experience managing Verizon Business OE ordering functions. Experience should include working with offshore ordering centers to ensure customer orders are delivered on time. The candidate must have thorough understanding of Verizon Business wholesale products, associated fulfillment processes, and Telecomm ordering, provisioning, and billing systems.
The preferred candidates should be well versed in the following Telecomm products:
• PIP (Private IP)
• SCI (Secure Cloud Interconnect)
• PL (Private Line)
• MPL (Metro Private Line)
• USPL (US Private Line)
Knowledge of the following systems:
• Ebonded UI
• Global Wholesale Portal/Portfolio
At a minimum, a 7-year background check, education verification, employment verification, and drug screen will be conducted upon hire. Your suitability for employment is contingent upon successfully passing these required pre-employment screenings.
Don't miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!
Equal Opportunity Statement:
“APR Consulting, Inc. is an equal opportunity employer and will consider all applications for all positions equally without regard to race, sex, age, color, religion, national origin, veteran status or any disability as provided in the Americans with Disabilities Act. APR Consulting, Inc. participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.”E-Verify Statement:
APR participates in the E-Verify Employment Eligibility Program.