Patient Scheduler

  • Location: Novato, California
  • Type: Contract
  • Job #77050

APR Consulting, Inc. has been engaged to identify an Scheduler
 
Location: Novato, CA 94945
Position: Scheduler
Pay Rate: $25.69/hr
Duration: 13 weeks
Expected Shift: 8AM to5PM 40 hrs/week

 
JOB SUMMARY
Requires a high school diploma or equivalent. On site position. No remote
 

  • Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system.
  • Collects appropriate co-payments, and obtains signatures.
  • May escort patients to destination if required. Maintains scheduling for department and/or specialized procedures.
  • Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary.
  • Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.

 
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).
 
JOB ACCOUNTABILITIES:
REGISTRATION SERVICES:

  • Interviews and inputs demographics for patients registering for services including registrations by phone (pre-registration).
  • Obtains copies of insurance cards, and patient or representative signature on appropriate forms.
  • Maintains awareness of requirements for authorizations, and verifies proper insurance authorizations have been obtained by patient at time of registration.

 
SCHEDULING SERVICES:

  • Schedules, confirms and maintains patient diagnostic appointments, surgeries and medical consultations for a specific department, resolving any issues or conflicts that may arise.
  • Checks-in patients and assures ensures all necessary authorizations are obtained prior to patient visits.
  • Maintains accurate documentation of completed procedures, and physician information.
  • Communicates with patients and fellow employees in a clear and professional manner to alleviate confusion and expedite processes.

 
CLERICAL:

  • Performs general clerical tasks, such as answering phones and greeting customers and patients on a daily basis.
  • Prepares and completes accurate, job related documentation, including collecting, updating, and maintaining patient services schedules.

 
SAFETY:

  • Maintains a clean, neat, and safe working environment, including organizing files and keeping desks free of loose papers and clutter.

 
COMPLIANCE:

  • Performs job responsibilities in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of service.
  • Maintains strictest confidence of all patient Protected Health Information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.

 
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.HS Diploma or equivalent education/experience
 
TYPICAL EXPERIENCE:1 year of recent relevant experience.
 
SKILLS AND KNOWLEDGE:

  • Knowledge of medical terminology including a variety of diagnostic tests, surgeries, consultations and procedures.
  • Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
  • Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
  • Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
  • General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
  • Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
  • Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
  • Ensure the privacy of each patient’s PHI.
  • Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.

 
 
Our client is the one of the largest Healthcare Staffing Provider in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities.
 
This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.
 
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
 
Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!
 

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About APR Consulting
APR Consulting, Inc., is one of the most trusted talent acquisition and workforce solutions providers in the United States. Known for exceptional responsiveness, agile strategies, and consistently high-level talent, the firm has become a go-to for organizations and managed services providers navigating complex change and urgent challenges. Since its founding in 1980, APR has transformed from a California IT-focused staffing firm to a full-service solutions provider filling a wide range of positions and serving over eight industries — including aerospace and defense, healthcare, IT, telecom, hospitality/gaming, sports/entertainment, government, and utilities –– in all 50 states, with a loyal roster of more than 850 specialized professionals.