APR Consulting, Inc. has been engaged to identify a Diet Clerk
Location: 1653 West Congress Parkway, Chicago, IL 60612
Position: Dietary Call Center Representative
Pay Rate: $ 20.66/hr
Duration: 13 weeks
Expected Shift: Day 5×8-Hour 5:30am-2pm Rotating Weekends
Job Summary:
Under direct supervision: maintains the automated diet office system, uses the Rush Computer System, responds to patients’ tray inquiries/requests and acts as a liaison between the patient and nurse and Food and Nutrition Services Department providing meal service to pediatric, adolescent, adult and geriatric patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Job Responsibilities:
- Works as a Diet Order Processor, as assigned: runs individualized patient menus; runs/collate reports for Central Kitchen and Clinical Nutrition Area; run/collate tray tickets prior to and during each meal adding modified diet menus as needed.
- Call patients to obtain first meal(s) selections and process the menus to ensure customer satisfaction.
- Enters patient menu selections into CBORD.
- Knows how to operate and maintain computer hardware.
- Ensures that computer supplies are available for daily operation.
- Knows and operates the Interface printer and PCIS/POE computer pathways appropriately.
- Troubleshoots problems, solves as needed and escalates as necessary.
- Know downtime procedures for patient menu processing including heading and modifying menus for patients of all ages; modifying textures and consistencies as needed, and checking menus according to the prescribed diet.
- Appropriately modifies menus, for pediatric, adolescent, adult and geriatric patients. Accurately completes diet changes as necessary.
- Courteously receive and transmit patient and nursing telephone messages.
- Processes age-appropriate tray requests and records orders on the telephone log.
- Communicates patient problems, food preferences, calorie count information to the Clinic Dietitian, Diet Technician or Host. Diet Clerk/2
- Assists with orientation and training of new employees and students as assigned.
- Perform related duties in the Central Kitchen or Diet Office as assigned.
- Follows Food and Nutrition Services Policies.
Required Job Qualifications:
- High School or Equivalent (GED); or in lieu of high school diploma, must have 1 year of Food Service experience and/or data processing experience.
- Food Handlers card within 30 days of hire.
Preferred Job Qualifications:
- Food Service experience and/or data processing experience.
Our client is one of the largest Healthcare Staffing Providers in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities.
This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don’t miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!