Our client is a worldwide telecommunications company that offers voice, data and video services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security, and control.
We are looking for a Channel Sales Program Manager to assist in the management of the Bill on Behalf of Program for the client’s Business Group.
Location: Remote
Position: Channel Sales Program Manager
Pay: $50-59/hr. on W2 depending on years of experience
Duration: 6 months or longer
Targeted Years of Experience: 5+ years
Responsibilities:
- Develop project tracking tools and systems to accurately document milestone completions, project issues, project jeopardies, and overall project completion.
- Deliver written/oral executive-level reporting, presentations and communications.
- Provide management with project status updates, feedback, and appropriate reporting on key process-focused objectives. The prime responsibility of the position is to assist in the management of the Bill on Behalf of Program for the client’s Business Group.
The following is a list of responsibilities to achieve meeting revenue expectations.
- 1. Oversee all BoBo program components including systems management, reporting, program management and go-to-market support.
- 2. Assist partners in admission into the BoBo program, instructing them on systems and working with the partner to structure their offering.
- 3. Assist and training partners in the use of VMP system, Salesforce, and Partner Marketing Builder.
- 4. This position requires the candidate to gain an in depth understanding of the partner BoBo offers, such that they can successfully present the partner solutions to a committee consisting of Revenue Accounting, Revenue Assurance, Tax, Cost Assurance and Commissions. Any questions or issues resulting from the committee assessment are to be resolved by the candidate.
- 5. Candidate will also be responsible for assisting and presenting to sales teams, channel partners, internal sales, and cross-functional workgroups.
- 6. Candidate to maintain all aspects of training materials, OSTs, enrollment flyers, etc.
- 7. This position will also be responsible for managing the day-to-day operational issues that may arise. These may consist of Customer’s inability to enroll, inability to select bill labels, incorrect selection of accounts or MTNs, pending enrollments, BTA limit transactions, etc.
- 8. The candidate will also be responsible for managing any inconsistencies in charges and billing, credit issues and partner payment anomalies. Where necessary, cases will need to be built to provide revenue assurance with credit requests. These cases will consist of exposing the need for credits, financial analysis of the credit, all details surrounding the partners and customers to effectively provide a credit.
- 9. The day-to-day operations support consists of requests coming from customers, partners, customer service and the client’s sales teams.
- 10. Candidate will also coordinate with the product team to assist in testing processes in UAT environment and production environment. Any breakage in any of the supporting systems will require analysis of the failure, coordinating the documentation of the failure and submission of a Trouble Ticket or any other methodology for resolution of the failure.
Desired Skills:
- Strategic thinking skills and ability to thrive in a fast-paced dynamic environment.
- Excellent written communication, copywriting, editing and proofreading skills.
- Ability to manage multiple projects with cross-functional teams.
- Demonstrated excellent presentation and communications skills; capability to assimilate complex concepts and clearly articulate business value.
- Ability to have high-level discussions with sales management to resolve business drivers and how enablement programs can assist in achieving these needs.
- Experience leading a broadly defined project, involving people or other resources from multiple sites and multiple, unrelated disciplines.
This particular client may require all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.
About APR:
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don’t miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!
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