Patient Services Coordinator
APR Consulting, Inc. has been engaged to identify a Patient Services Coordinator
Location: Saint Paul, MN 55102
Position: Patient Services Coordinator
Pay Rate: $27/hr
Duration: 13 weeks
Expected Shift: 40 hrs/week
SCHEDULE: Full-Time | Monday-Friday | 7:30 AM – 4:00 PM
POSITION TYPE: Onsite
CONTRACT TYPE: 13-week contract minimum, with potential for extension and/or conversion to a permanent 1.0 FTE position
START DATE: ASAP
IMPORTANT CALL OUTS
Previous Allina Health experience highly preferred
Former Allina employees must be separated from employment for a minimum of 3 months and be eligible for rehire
Epic experience required
Potential contract-to-hire opportunity
Permanent compensation range (if converted): $22.04 – $32.54/hour
Oncology department support role within Radiation Oncology
Candidate may provide scheduling and work queue support to other AHCI departments as needed following training
Position will remain based on the United Hospital campus
REQUIRED QUALIFICATIONS
EDUCATION
High School Diploma or GED required
Post-secondary education in a medical field preferred
EXPERIENCE
2–5 years of experience in a medical office, healthcare scheduling, patient access, provider coordination, or healthcare administrative support role required
Epic experience required
Experience scheduling patient appointments, procedures, diagnostic testing, or provider schedules in a healthcare setting required
Experience working with electronic medical record (EMR/EHR) systems required
Experience providing administrative support and customer service in a healthcare environment required
Experience supporting providers, clinics, or patient scheduling workflows required
CERTIFICATIONS
None required
TECHNICAL SKILLS
Epic proficiency required
Proficiency with EMR/EHR systems required
Microsoft Office Suite proficiency required
OTHER REQUIREMENTS
Strong organizational and multitasking skills
Ability to manage multiple priorities in a fast-paced healthcare environment
Excellent communication and customer service skills
Ability to maintain confidentiality and professionalism
PREFERRED QUALIFICATIONS
Previous Allina Health experience strongly preferred
Previous Provider Coordinator experience preferred
Patient-facing healthcare experience preferred
Insurance verification and authorization experience preferred
Experience managing referral, insurance, or scheduling work queues preferred
Experience obtaining, reviewing, and managing medical records preferred
Experience supporting multiple providers and managing complex scheduling workflows preferred
Oncology or specialty clinic experience preferred
KEY RESPONSIBILITIES
Schedule and coordinate patient appointments, procedures, diagnostic tests, surgeries, hospital admissions, and related services across multiple providers
Maintain and communicate provider schedules and calendars while documenting scheduling activities within the EMR
Verify insurance coverage and obtain prior authorizations as needed
Support scheduling workflows and administrative coordination activities
Manage referral, insurance, and scheduling work queues to ensure timely follow-up and resolution
May provide scheduling and work queue support to other AHCI departments as needed following training
Provide telephone coverage and route messages appropriately
Assist with department administrative support, records management, and reporting requirements
Prepare patient charts by reviewing records, obtaining outside documentation, and ensuring information is accurately scanned and indexed into the EMR
Coordinate interpreter services as needed
Maintain department records, manuals, and patient education materials
Participate in data reporting requirements and compliance with regulatory standards
Assist with training materials and onboarding support for new and current employees as needed
Support physician reimbursement, credentialing, charge capture, and medical record processes as assigned
Perform additional administrative and operational duties as assigned
Our client is the one of the largest Healthcare Staffing Provider in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities.
This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!
APR Consulting, Inc., is one of the most trusted talent acquisition and workforce solutions providers in the United States. Known for exceptional responsiveness, agile strategies, and consistently high-level talent, the firm has become a go-to for organizations and managed services providers navigating complex change and urgent challenges. Since its founding in 1980, APR has transformed from a California IT-focused staffing firm to a full-service solutions provider filling a wide range of positions and serving over eight industries — including aerospace and defense, healthcare, IT, telecom, hospitality/gaming, sports/entertainment, government, and utilities –– in all 50 states, with a loyal roster of more than 850 specialized professionals.