Workforce Management Specialist
An aerospace client is looking for a Workforce Management Specialist to own agent scheduling for phone, chat, case, and non-phone work, monitor key performance indicators, and partner with leadership to ensure optimal staffing levels
Location: Irving, TX 75063 (Onsite)
Position: Workforce Management Specialist
Pay Rate: $34.65/hr. on W2 (DOE)
Duration: 12 months or longer
Schedule: 9×80 B
*** Ability to work on-site in Irving, TX.***
Overview:
A proactive Workforce Management Specialist to join our client’s HR […]