Patient Access Representative
APR Consulting, Inc. has been engaged to identify Patient Access Representative
Location: West Hollywood, CA 90048
Position: Patient Access Representative
Pay Rate: $23.28/hr
Duration: 13 weeks
Expected Shift: 9:00am-5:30pm (40 hrs/week)
JOB SUMMARY
POSITION IS TEMP AND REMOTE – training will be onsite and then completely remote with successful completion – previous experience working remote HIGHLY PREFERRED
PRIMARY DUTIES AND RESPONSIBILITIES:
- Performs all Patient Access activities Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, and Patient Arrival/Registration, as assigned.
- Obtains, verifies and updates patient demographic, financial information, insurance eligibility and benefits, to ensure patients are financial cleared for services and data accuracy in the system.
- Performs proper system search to secure a medical record number or assign a new one without duplication.] Consistently follows CSMC Patient Identification Policy when assigning and verifying MRN.
- Performs proper selection of physician(s) Referring, Attending, Admitting and PCP.
- Recognizes privileging issues (physician suspensions) and follows appropriate procedures.
- Determines and explains patient estimates and financial obligations and collect funds to meet individual and department cash collection goals.
- Ability to clearly explain registration and consent forms to the patient and obtain necessary signatures.
- Maintains patient confidentiality.
- Monitors and resolves WQs and Scorecard errors daily and without exception.
- Knows and adheres to state, federal and regulatory requirements, and CSMC policy specific to the admissions
department.
REQUIREMENTS:
- Minimum: 1 year of customer service experience in healthcare setting
- Preferred: 2 years Healthcare experience working in Patient Access or Revenue Cycle department, physician office, healthcare insurance company, and/or other revenue cycle related roles.
- Daily Case Load: Answering incoming calls/scheduling appts (volumes vary)
- Skills Required: Customer service experience Typing speed 40 words per minute
- Skills Preferred: Healthcare background, Scheduling experience, call center experience , knowledge of insurance plans
Our client is the one of the largest Healthcare Staffing Provider in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities.
This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!
APR Consulting, Inc., is one of the most trusted talent acquisition and workforce solutions providers in the United States. Known for exceptional responsiveness, agile strategies, and consistently high-level talent, the firm has become a go-to for organizations and managed services providers navigating complex change and urgent challenges. Since its founding in 1980, APR has transformed from a California IT-focused staffing firm to a full-service solutions provider filling a wide range of positions and serving over eight industries — including aerospace and defense, healthcare, IT, telecom, hospitality/gaming, sports/entertainment, government, and utilities –– in all 50 states, with a loyal roster of more than 850 specialized professionals.