Patient Access Rep
APR Consulting, Inc. has been engaged to identify a Patient Access Rep
Location: Portland, OR 97239
Position: Patient Access Rep
Pay Rate: $23.92/hr
Duration: 16 weeks
Expected Shift: 40 hrs/week
Mon-Fri 8am to 5pm
100% remote, local candidates only
SUMMARY
PAS is the first point of contact for patients seeking care at OHSU Ambulatory Clinics. This role supports a positive patient experience by coordinating new patient appointments, managing referrals, and ensuring accurate scheduling and intake from initial contact through appointment creation.
JOB RESPONSIBILITIES:
Schedule new patient appointments across medicine specialties following established guidelines
Handle high volume inbound and outbound calls, referrals, emails, and faxes
Verify and update patient demographic and insurance information
Collect and document required clinical information and external medical records
Work referral and wait list queues to support timely access to care
Coordinate with providers, clinics, and referring practices
Accurately document all scheduling and referral activity in Epic
Deliver professional, courteous service and escalate issues as needed
Experience:
One year of medical office experience with high volume patient contact and scheduling
or
One and a half years in a high volume public facing role plus six months of medical office experience
Experience with electronic scheduling and electronic medical record systems
Strong communication, attention to detail, and ability to multitask in a fast paced environment
Our client is the one of the largest Healthcare Staffing Provider in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities.
This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!
APR Consulting, Inc., is one of the most trusted talent acquisition and workforce solutions providers in the United States. Known for exceptional responsiveness, agile strategies, and consistently high-level talent, the firm has become a go-to for organizations and managed services providers navigating complex change and urgent challenges. Since its founding in 1980, APR has transformed from a California IT-focused staffing firm to a full-service solutions provider filling a wide range of positions and serving over eight industries — including aerospace and defense, healthcare, IT, telecom, hospitality/gaming, sports/entertainment, government, and utilities –– in all 50 states, with a loyal roster of more than 850 specialized professionals.